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If you have attended BD before.......
And you're bringing an extra rig, I have a free "group 3" slot up for grabs. I can't go this year for various reasons.

PM me if you would like to have the slot.

PLEASE, DON'T PM ME IF YOU HAVE NEVER BEEN TO THIS EVENT OR THIS IS YOUR 1ST YEAR ATTENDING, AS THE SLOT WILL BE WORTHLESS TO YOU.

See BD website for details on transferring slots.
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Re: [stitch] If you have attended BD before.......
Slots are Non-transferable starting last year.

I'll wager that's why this year has had such a difficult time being sold out.
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Re: [diablopilot] If you have attended BD before.......
Hmmm, I musta missed that. Thanks.

Nevermind then. Tongue
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Re: [diablopilot] If you have attended BD before.......
I'll take that wager. We're just about sold out, so don't believe everything you read in the papers. The AP was just looking for something "new" to write about and they thought it would sell a lot of papers if they wrote about a small reduction in jumpers. We did raise the jump requirements this year and there are more legal events. Regardless, we have more than 450 registered so far.

As for transferring slots, we used to do that in the past until it became overwhelmingly complex with scalping and mass transfers in the days before BD. Plus, why would someone buy a slot from another jumper when we're still selling them? Transferring slots really only works when it's sold out......

Cya.


diablopilot wrote:
I'll wager that's why this year has had such a difficult time being sold out.
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Re: [base428] If you have attended BD before.......
base428 wrote:
Plus, why would someone buy a slot from another jumper when we're still selling them? Transferring slots really only works when it's sold out......

I'll tell you why, but anyone with any sense can figure it out on their own...

Since it's impossible to get a refund, even in extreme circumstances (like military deployment orders), I'd rather buy a ticket from someone who already dished out the cash and is now stuck with a ticket they can't use... than just give more money to Mr. Bell & Co.

Seriously, I respect what the BD guys do and I'm glad they do it, but my one and only gripe is that it's pretty lame to always hide behind the "we're too busy to do such-and-such because wah wah wah" if you are doing business, don't forget about some of the finer points of customer service please. And no I don't want to hear a sob story about how hard it is to run bridge day. I already know it's hard. Sorry, it just touches a chord with me. I'm sad I couldn't plan on going this year again, but not that sad....
Crazy
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Re: [Colm] If you have attended BD before.......
Were you the guy who called me a few years ago wanting a refund because the weather forecast a few days before Bridge Day was "rain"? You probably weren't, but this is an example of why we have a no refund policy. Jumpers seriously abused our system in the past and we changed some rules accordingly.

In past years when we permitted transfers, we charged jumpers $15 for this service because we had to destroy ID badges and create new ones (in addition to submitting names for background checks, database changes, etc.). This meant that purchasing a transferred slot would cost you more than simply purchasing a new slot from us.

I do value your comments. If you have a suggestion on how to handle cancellations but not issue 100 refunds during Bridge Day week, then please let me know. I wish there was a better way.

PS. I have and will continue to work with anyone who has received military orders at the last minute.
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Re: [Colm] If you have attended BD before.......
Colm wrote:
Since it's impossible to get a refund, even in extreme circumstances (like military deployment orders),

wow.
talk about "wah wah wah!"

got a room at the HI? think that is refundable? most discount airline tickets are not refundable either. the cost of the BD pass is trivial compared to what some people pay to attend BD.

it doesn't sound like you can afford to BASE! heck, one small tear to your canopy can bust YOUR budget! do you own only 1 pc? jump an old cruiselite? what's the deal?

you really are coming off as quite petty. (unfortunately, you are not alone.) I doubt you'd be co-operative to any attempt at organization... it's all about you, isn't it?
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Re: [wwarped] If you have attended BD before.......
wwarped wrote:
Colm wrote:
Since it's impossible to get a refund, even in extreme circumstances (like military deployment orders),
it doesn't sound like you can afford to BASE! heck, one small tear to your canopy can bust YOUR budget! do you own only 1 pc? jump an old cruiselite? what's the deal? it's all about you, isn't it?

Petty is exactly how I'd describe this approach to the discussion...even if you are right.

Peace!
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Re: [VincentVL.] If you have attended BD before.......
Of all the "longtime" Bridge Day Organizers, and I've said this before, Jason is doing the best job - hands down.

Every BDO in the past has been somewhat pummeled over "cost" issues at one time or another. And they all handled it differently. During the time Jean Boenish ran BD, and also later Andy Calistrate, I was always one of the henchmen (the staff members in the yellow shirts) and I saw the turmoil firsthand.

Jean would usually "receive" a few disgruntled jumpers in her "chambers" each year but they'd never found the satisfaction they were seeking. But even before they were granted that exalted audience they had to get by us. And even as some of the henchmen (including me) had serious reservations about Jean's methods, we all saw her as the Queen Mother of B.A.S.E., the widow of our late patriarch Carl Boenish, and as so we protected her.

Jean, however, had her own secret defense mechanism. It wouldn’t be fair to call it doubletalk, because it was something more than that. It was the language that royalty used and it wasn't meant to be understood by mere mortals. Jean was charging $35 in those days and the amenities of BD consisted of an old wooden box to help mount the rail, some white plastic chains to hold the wuffos in check, and a small ribbon windsock in the LZ, and that was about it. There were no free pizza parties, no free kegs of beer, no nothing and we knew to bring our own consumables and invent ways to entertain ourselves.

A typical meeting with said disgruntled jumper, who had done his math, would go something like this, "So Jean, what happens to the thousands of dollars you collect every year?" And that was our cue to settle in for the show.

"Well, as you know," Jean would begin slowly, "Our plenary meetings indicate a myriad, and by myriad I'm sure you know I mean, a larger degree of universal divergence in certain areas that entail more than the natural diligence in what would otherwise be considered status quo. So towards that final result we abrogate rather than abbreviate, thus finding a commonality in all things pertaining to the task at hand." This would be about the time Jean would draw her first breath and the questioning jumper's head would begin to spin. They sometimes looked around the room perplexed only to find solemn looks on the henchmen's faces and heads bobbing up and down in total agreement. Another ten minutes or so would usually finish the poor sap off, and it was rare, that once outside, they even had enough left to ask, "What the fuck did she say?"

Everyone knew the real truth of it and that was the majority of monies collected kept Jean comfortably for the rest of the year. But, in public anyway, most of us didn't care. Jean was our only living link to Carl, and we turned a blind eye.

Andy Calistrate had his own method too. Having none of the natural goodwill accorded to Jean, and much less dedicated henchmen, he needed a bit of artificial help. His answer to any questions involving fiduciary shenanigans was, "Here, swallow this little pill, in a few minutes you won't give a shit anymore."

In those days profiting from BASE was generally a dirty idea. But it was a matter of degree and result. We didn’t mind that Carl made money from his movies, or that Jakey made some from his book. These were guys making something out of nothing and not people that take that something, and well, just take and take . . .

The wha wha wha mentioned upboard; the work that goes into today's event is a totally different animal. Jason deserves certainly not to lose on Bridge Day, but also deserves to profit from it. His events are angst free for the most part. I mean you can go, you can jump, and you can party, and not worry about much else. Before he ran Bridge Day there was always the Sword of Damocles hanging over our heads, there was always something going on that detracted from the event, trouble with the Rangers, trouble with the townies, and the politics of Bridge Day were palpable and a pain in the ass. I'm sure some of those issues are still there, but unlike Jean or Andy, Jason somehow seems to handle them behind the scenes. And that right there is worth whatever few bucks he may be putting away for his daughter's education . . .

This year's event sounds like it's going to be a barn burner, I'm in school and can’t attend this time so hoist a few cold ones for me and have a good Bridge Day everyone!!!

NickD Smile
BASE 194
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Re: [nick.] If you have attended BD before.......
In reply to:
o hoist a few cold ones for me and have a good Bridge Day everyone!!!

hear hear!

time for the pilgrimmage. let the party begin.
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NickDG in School
..universal divergence....
...we abrogate rather than abbreviate...
...Sword of Damocles...

I have been meaning to ask you,
what the hell are you studying?Tongue

hoist a few cold ones for me

Will do!
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Re: [GreenMachine] NickDG in School
 
Twenty says he's majoring in rhetoric.

Lee
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Re: [base428] If you have attended BD before.......
base428 wrote:
Were you the guy who called me a few years ago wanting a refund because the weather forecast a few days before Bridge Day was "rain"? You probably weren't, but this is an example of why we have a no refund policy. Jumpers seriously abused our system in the past and we changed some rules accordingly.

No that was not me. I would also certainly find such requests frustrating.

In reply to:
In past years when we permitted transfers, we charged jumpers $15 for this service because we had to destroy ID badges and create new ones (in addition to submitting names for background checks, database changes, etc.). This meant that purchasing a transferred slot would cost you more than simply purchasing a new slot from us.

I'm sorry to see that system go away. There were some advantages to it. Lets say "Bob" buys a ticket, and later finds out he can't go, so he sells his slot to "Joe." Bob could make the offer to Joe that Bob would absorb the cost of the transfer (as a sort of penance for having changed his plans, perhaps). In this case there are no "wasted slots." And Bob gets at least part of his money back, and maybe Joe gets an earlier slot than he would have, had he bought a new ticket. Vertical Visions makes an extra $15 bucks for some office work and the same number of jumpers to show up.

But now, since tickets can't be transferred, Bob is stuck with an unused slot, and Joe buys another one, and now only 449 people can go to bridge day instead of 450. Bob is bummed out that he basically donated $75 to the event. Repeat per x number of jumpers who have to change plans.

Disadvantages to the first system? Certainly. But it comes down to how much a company wants to take care of its customers. I have always been aware of the policies but that doesn't mean I don't think there are ways to improve em and that's what these posts are about.

In reply to:
PS. I have and will continue to work with anyone who has received military orders at the last minute.

When I contacted you in 2005 regarding such a situation, you were very polite and courteous, but, without going publicly into too much detail, perhaps there are different interpretations of "working with" someone. I will leave it at that.

Needless to say it must not have bothered me that much, because I bought a ticket the next year and went then. And like I said, it was my only gripe throughout a very professional and well-run operation. I think I made my point in the first post. That there are certain circumstances that would warrant a refund. There are many many reasons that a particular situation would NOT warrant a refund, but "We're too busy" is kind of an obstinate, dismissive way to put it IMO. What's going on the rest of the year? Tell someone, hey, if you can't make it, we'll get around to processing legitimate refund requests in December (or hell, April or whenever). Oh and by the way, bad weather is not legitimate (nor are 98% of the other reasons you missed BD). Maybe stuff like military orders, or death in the immediate family, or (come up with your own) would be worthy of extra consideration. Even the airlines do that...Cool
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Re: [wwarped] If you have attended BD before.......
wwarped wrote:
Colm wrote:
Since it's impossible to get a refund, even in extreme circumstances (like military deployment orders),
wow.
talk about "wah wah wah!"
got a room at the HI? think that is refundable? most discount airline tickets are not refundable either. the cost of the BD pass is trivial compared to what some people pay to attend BD.
it doesn't sound like you can afford to BASE! heck, one small tear to your canopy can bust YOUR budget! do you own only 1 pc? jump an old cruiselite? what's the deal?
you really are coming off as quite petty. (unfortunately, you are not alone.) I doubt you'd be co-operative to any attempt at organization... it's all about you, isn't it?

Hmm where to start. First of all since you are not familiar with the particulars of the situtation, let me offer that if you ever are in my neck of the woods I will buy us some beers and we can sit down and I can clarify any assumptions you may have made.

Second of all, you are right about being poor. I can't really travel to all the cool places I'd like to visit, or buy all the hot gear I'd like to do, and sometimes filling up my gas tank is even a pain in the ass. So, I take very good care of my equipment and I enjoy my trips when they come around. Unfortunately one of those trips will not be BD2007.

Third, I would be vehemently opposed to any organization. Especially when people start talking about enforcing said code through violence. Seriously step back and read what some of the people have suggested. Seriously why not just join the mafia.

Lastly, it IS all about me. I jump for myself, and only myself, and I refuse to apologize for that. I behave in a manner that is respectful to my friends and others because I chose to do so, not because some thug wants to extort me or threaten to burn my gear.

I believe I have contributed everything I can to this thread. Good day.
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Re: [Colm] If you have attended BD before.......
Colm wrote:
I believe I have contributed everything I can to this thread.

you wrote an articulate response. let me see if I can offer a similiar response.

one thing I appreciate about BASE is the risk management aspect. we can not control all risks, but we should attempt to minimize them. the list is long, but some obvious risks include:
1) insufficient skill
2) insufficient knowledge
3) insufficient equipment
4) insufficient medical coverage
5) arrest
6) weather
7) other

the monetary cost of the first 5 dwarfs that of the non-refundable BD pass. focusing on the cost of the pass makes it appear like you disregard the cost of the other risks...

since when should BASE be free of risk anyway?

as for customer service, you make a valid point, but I'll offer two others.

first, Jason does not appear to make a huge amount of money from BD. I could be wrong. (450 x $79 = $35,550 but what about the costs?)

second, it is a monopoly. one that traditionally sells out. if he wanted to, he could double or triple the cost of a pass. I bet the USPS would love to see that!

so, would you prefer a higher cost pass with guaranteed refunds, or a lower cost pass with no refunds? improved customer service typically costs $...